- Yes, if you are a monthly member you can cancel your membership and send back your ARENA platform after the initial 9 month minimum commitment period.
- If you have an annual membership you can cancel your membership at the end of each billing cycle.
- Every new member has a 30 day trial period. If you are not satisfied with your ARENA within the 30 day trial period, you may contact your member concierge and they will help schedule the return of your ARENA platform. You will be charged a restocking fee of $200. All items (including your Arena Unit and accessories) must be in new condition and packed in original packaging to ensure that there is no damage during shipping. If you are no longer in possession of the original packaging, we will ship you a replacement package. There may be an additional $30 charge for the replacement packaging.
- If you cancel your membership in the middle of a billing period, your membership will end at the start of the next billing cycle.
- You must cancel your membership 7 days before the start of your next billing cycle.