Yes. We offer a 30-day at-home trial period. You will have up to 30 days from your delivery date to try your ARENA Platform at home. If you wish to return your order, you must return your ARENA Platform (including all accessories) in like-new condition.
To start your returns, please contact your concierge or message us at contact@goarena.co and we will help schedule the return of your ARENA Platform.
You will be charged a restocking fee of $200. All items (including your Arena Platform and your accessories) must be in new condition and packed in original packaging to ensure that there is no damage during shipping.
If you are no longer in possession of the original packaging, we will ship you a replacement package. There may be an additional $30 charge for the replacement packaging.
